Resolved incident

Magento 2 “PolyShell” File Upload Vulnerability efforts

Liquid Web · None · Started

Duration
2h 10m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Liquid Web

    During our continuing efforts to proactively mitigate the recent Magento 2 “PolyShell” File Upload Vulnerability a sub-set of customers received a malformed patch update which caused Apache to not start up properly. For those affected, all websites are failing to load. We apologize for the inconvenience and are working diligently to correct the issue. If you have any questions or concerns, please contact a member of our support team via live-chat, or case (support@liquidweb.com).

  2. Resolved

    Liquid Web

    This incident has been resolved.