Resolved incident

Storm Switch Down Lansing (DC3)

Liquid Web · Major · Started

Duration
2h
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Liquid Web

    A possible switch failure has been reported at our DC3 location. Our networking team is currently investigating and will provide an update once more information has been gathered. Some customers in this location may experience an outage. Please contact Support if you have any questions or notice any anomalies.

  2. Identified

    Liquid Web

    Our team is currently working on replacing the faulty switch. We will keep this space updated as soon as the work is completed.

  3. Monitoring

    Liquid Web

    Thank you for your time and patience. Our engineers have successfully replaced the switch and recovered the server access. We are closely monitoring the situation now. If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

  4. Resolved

    Liquid Web

    This incident has been resolved.