Room unavailability

Updates

1. Resolved

   12 months ago

   Operations are fully restored.

2. Monitoring

   12 months ago

   We are seeing error rate dropping again, and room availability is recovering. We are continuing to monitor the situation.

3. Identified

   12 months ago

   The issue is identified as an unavailability in our downstream platform provider. The related incident that's causing this is https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. We are following development closely.

4. Investigating

   12 months ago

   We are seeing elevated error rates and are receiving reports of rooms not being available. We are investigating.