Resolved incident

AI Copilots seeing an elevated error rate

Liveblocks · Major · Started

Duration
1h 8m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Liveblocks

    We are currently investigating the issue.

  2. Investigating

    Liveblocks

    Most errors in response generation have been fixed, but responses aren't using knowledge. We're still investigating.

  3. Identified

    Liveblocks

    We have identified the root cause and are rolling out a fix.

  4. Monitoring

    Liveblocks

    The fix has been rolled out and we're monitoring the situation.

  5. Resolved

    Liveblocks

    This incident has been resolved.