API timeouts with 502 status code

Resolved

Major impact

Started

Lasted 1h 14m

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Updates

  1. Resolved

    Production servers are back to normal.

  2. Monitoring

    Fix has been released and deployed. We're monitoring our production servers until we're sure everything is back to normal.

  3. Identified

    The issue has been identified. We're currently rolling out a fix.

  4. Investigating

    We are currently investigating the issue