Connection issues for some users

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 1 year ago

   Liveblocks

   We are investigating an issue where some rooms are failing to connect or respond to messages.

2. Investigating

   over 1 year ago

   Liveblocks

   Our provider, Cloudflare, is having an issue. We are waiting for the issue to be fixed by them. https://www.cloudflarestatus.com/incidents/3kt3pt6h82gx

3. Identified

   over 1 year ago

   Liveblocks

   The issue has been identified by Cloudflare, still working on a full resolution.

4. Monitoring

   over 1 year ago

   Liveblocks

   A fix has been deployed for our core api, and we're monitoring it. Copilots may still be degraded while we apply the fix.

5. Resolved

   over 1 year ago

   Liveblocks

   The fix has been rolled out and all services are restored to normal operation.