Authorization endpoint is failing

Resolved

Minor impact

Started

Lasted 11h 26m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved

  2. Monitoring

    Cloudflare has implemented a fix. We are monitoring the results.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    Cloudflare has identified the issue and a fix is being implemented.

  5. Identified

    We now have identified the issue. Cloudflare, the service we use to power parts of our infrastructure, has observed “Network connection lost” errors. We are working to mitigate this problem.

  6. Investigating

    The authorize endpoint is failing for some users. Most users aren't affected by this issue and we're still investigating the cause of the problem for those who are affected.

  7. Investigating

    We're seeing an uptick in connectivity issues in our backend. We're investigating.