Resolved incident

Authorization endpoint is failing

Liveblocks · Minor · Started

Duration
11h 26m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Liveblocks

    We're seeing an uptick in connectivity issues in our backend. We're investigating.

  2. Investigating

    Liveblocks

    The authorize endpoint is failing for some users. Most users aren't affected by this issue and we're still investigating the cause of the problem for those who are affected.

  3. Identified

    Liveblocks

    We now have identified the issue. Cloudflare, the service we use to power parts of our infrastructure, has observed “Network connection lost” errors. We are working to mitigate this problem.

  4. Identified

    Liveblocks

    Cloudflare has identified the issue and a fix is being implemented.

  5. Identified

    Liveblocks

    We are continuing to work on a fix for this issue.

  6. Monitoring

    Liveblocks

    Cloudflare has implemented a fix. We are monitoring the results.

  7. Resolved

    Liveblocks

    The incident has been resolved