Issues with adding new Knowledge Sources

Updates

1. Resolved

   6 months ago

   The issue has been resolved, and services are operating normally. No further impact is expected.

2. Monitoring

   6 months ago

   A fix has been implemented, and we are monitoring the results. The ability to add new Knowledge Sources has been restored.

3. Investigating

   6 months ago

   We are investigating an issue that prevents some customers from adding new Knowledge Sources. Our team is working to identify the root cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.