Resolved incident

Increased egress latency and media connection interruptions in London region

LiveKit · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

On July 23, between 07:50 and 08:07 UTC, media servers in our London region experienced a host-level network fault, causing them to fail health checks and restart. Users connected to these servers may have experienced brief connection interruptions, and egress operations may have seen increased latency. The affected servers were removed and replaced. The region has been operating normally since.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    LiveKit

    On July 23, between 07:50 and 08:07 UTC, media servers in our London region experienced a host-level network fault, causing them to fail health checks and restart. Users connected to these servers may have experienced brief connection interruptions, and egress operations may have seen increased latency. The affected servers were removed and replaced. The region has been operating normally since.