Resolved incident

Intermittent connection timeouts in the Frankfurt region

LiveKit · Minor · Started

Duration
1h 4m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident is resolved. Connections to the Frankfurt region have returned to normal.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    LiveKit

    We are investigating intermittent timeouts when establishing new connections to our Frankfurt (EU) region. A small percentage of connection attempts may time out. We are working on a mitigation and will post an update as soon as possible.

  2. Monitoring

    LiveKit

    We have applied a mitigation and new connections should no longer time out. We are monitoring to confirm that connection times have returned to normal.

  3. Resolved

    LiveKit

    This incident is resolved. Connections to the Frankfurt region have returned to normal.