Resolved incident

Elevated latency in Hyderabad region

LiveKit · Minor · Started

Duration
2h 2m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We identified a connectivity problem in the Hyderabad cluster. As mitigation, we've drained the cluster to route traffic away from it. Mumbai traffic is unaffected and serving normally. We'll undrain Hyderabad once we're confident it's functioning normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    LiveKit

    We identified a connectivity problem in the Hyderabad cluster. As mitigation, we've drained the cluster to route traffic away from it. Mumbai traffic is unaffected and serving normally. We'll undrain Hyderabad once we're confident it's functioning normally.

  2. Investigating

    LiveKit

    As of 09:21 UTC, we've applied a mitigation by routing traffic away from the Hyderabad region. Latency rates are returning to normal levels. We're continuing to monitor the issue.

  3. Investigating

    LiveKit

    We're investigating elevated latency affecting Ingress and SIP services in our Hyderabad region.