Resolved incident
Egress recordings terminated early in US East
LiveKit · None · Started
- Duration
- < 1m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
From 09:18 UTC on 21 August to 21:00 UTC on 23 August, 0.008% of egress recordings processed in our US East region were terminated before completion. Affected recordings were marked EGRESS_FAILED ("egress timed out"). For file outputs, media was not written to the configured destination; for HLS and streaming destinations, media was delivered up to the point of failure. The cause was node scale-down evicting egress workers with active recordings. A fix was deployed at 21:00 UTC on 23 August.
Event timeline
How this incident unfolded, from the official status page.
Resolved
LiveKit
From 09:18 UTC on 21 August to 21:00 UTC on 23 August, 0.008% of egress recordings processed in our US East region were terminated before completion. Affected recordings were marked EGRESS_FAILED ("egress timed out"). For file outputs, media was not written to the configured destination; for HLS and streaming destinations, media was delivered up to the point of failure. The cause was node scale-down evicting egress workers with active recordings. A fix was deployed at 21:00 UTC on 23 August.