Resolved incident

Certain dashboard services partially unavailable

LiveKit · None · Started 5 months ago

Duration: < 1m
Severity: None
Status: Resolved

Summary

None · Resolved

On 2026-06-11 around 13:00 UTC, a serialization bug was introduced via frontend components which rendered some services unavailable via the dashboard for some users. These services included SIP trunk and dispatch rule creation/management as well as several advanced features in Agent Builder. A fix was pushed on 2026-06-17 at 17:43 UTC which resolved the issue.

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Event timeline

How this incident unfolded, from the official status page.

Resolved
5 months ago
LiveKit
On 2026-06-11 around 13:00 UTC, a serialization bug was introduced via frontend components which rendered some services unavailable via the dashboard for some users. These services included SIP trunk and dispatch rule creation/management as well as several advanced features in Agent Builder. A fix was pushed on 2026-06-17 at 17:43 UTC which resolved the issue.