Resolved incident

Partial Outage in LiveKit Cloud Dashboard

LiveKit · Minor · Started

Duration
1h 21m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

As of 18:45 UTC, all features of Cloud Dashboard are fully restored and functional.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    LiveKit

    As of 18:45 UTC, all features of Cloud Dashboard are fully restored and functional.

  2. Investigating

    LiveKit

    Session data (except Agent Insights) on the dashboard can still be accessed by changing the timeline on the Sessions page to "Past 7 days" or greater. We're still working to restore full access.

  3. Investigating

    LiveKit

    Due to networking issues faced in our US East region, certain features of Cloud Dashboard are not accessible, including Sessions page and Agent Insights. There is no data loss or ongoing session impact associated with this. Our team is actively working on restoring the service.