Resolved incident

Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)

LiveKit · Minor · Started

Duration
47m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved, and we have confirmed full recovery.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    LiveKit

    We are investigating potential scaling issues with LiveKit Cloud hosted agents in eu-central resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.

  2. Monitoring

    LiveKit

    A fix has been implemented and we are monitoring to confirm full recovery.

  3. Resolved

    LiveKit

    This incident has been resolved, and we have confirmed full recovery.