Session Ingestion Delays

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   over 5 years ago

   LogRocket

   Systems have remained stable while continuing to process the backlog of events. We estimate secondary processing will be live in the next 6 hours.

2. Monitoring

   over 5 years ago

   LogRocket

   Primary session processing is now real-time. Secondary processing of session data continues, and will complete over the next hours.

3. Monitoring

   over 5 years ago

   LogRocket

   Operations have been restored with our primary search cluster. We have resumed processing of delayed sessions.

4. Identified

   over 5 years ago

   LogRocket

   A new issue has been identified and we're working with our vendor to resolve the issue so we can resume processing of delayed sessions.

5. Monitoring

   over 5 years ago

   LogRocket

   We are continuing to monitor as we process pending sessions. We expect session ingestion to be real-time within the hour, followed by secondary processing and alerting.

6. Monitoring

   over 5 years ago

   LogRocket

   A fix has been implemented. We are monitoring closely as we begin to process pending sessions.

7. Identified

   over 5 years ago

   LogRocket

   The issue impacting ingestion has been identified. Session ingestion is currently delayed.

8. Investigating

   over 5 years ago

   LogRocket

   We are currently investigating an issue with session ingestion.