Processing delays impacting a subset of metrics and filters

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   over 3 years ago

   LogRocket

   After working with our vendor we believe things stabilized overnight. We will be monitoring throughout the day on Thursday.

2. Monitoring

   over 3 years ago

   LogRocket

   We are working with our vendor to implement a resolution to our secondary search databases stability issues and expect to have the issue resolved completely in the next few hours.

3. Identified

   over 3 years ago

   LogRocket

   We are continuing efforts with our vendor to resolve a stability issue with a secondary search database.

4. Identified

   over 3 years ago

   LogRocket

   Processing systems are now up-to-date, but we are continuing to investigate and monitor the service causing the original delay.

5. Identified

   over 3 years ago

   LogRocket

   We have identified an issue causing the performance degradation and are working with a vendor to resolve the issue.

6. Investigating

   over 3 years ago

   LogRocket

   We are investigating processing delays that impacts a small subset of metrics and filters. Session collection is not impacted, and the majority of metrics and filters are not impacted by the processing delay. We will update as we identify and work to resolve the processing delay.