Ingestion and slow search results

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 3 years ago

   LogRocket

   We are investigating an issue with one of our search databases. Ingestion into this system is currently delayed, and loading data on the dashboard may be slow or timeout. Session Data collection is not impacted.

2. Investigating

   about 3 years ago

   LogRocket

   We are continuing to investigate this issue.

3. Identified

   about 3 years ago

   LogRocket

   Our vendor has identified a root cause and we are working to restore the search database to full performance.

4. Monitoring

   about 3 years ago

   LogRocket

   System performance has been restored. We are continuing to monitor as we work through the remaining backlog of events to process.

5. Monitoring

   about 3 years ago

   LogRocket

   We are continuing to monitor for any further issues.

6. Resolved

   about 3 years ago

   LogRocket

   This incident has been resolved.