Degraded performance of Loom app

Resolved

Minor impact

Started

Lasted 50m

View official incident ↗

Updates

  1. Resolved

    The Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

  2. Investigating

    We are investigating degraded performance issues affecting Loom's core functionalities - authentication, recording, viewing and editing looms. We will provide more details within the next hour.