Resolved incident

Degraded performance of Loom app

Loom · Minor · Started

Duration
50m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Loom

    We are investigating degraded performance issues affecting Loom's core functionalities - authentication, recording, viewing and editing looms. We will provide more details within the next hour.

  2. Resolved

    Loom

    The Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.