Resolved incident

Issue with Loom Meeting Recordings in Zoom

Loom · Major · Started

Duration
1h 31m
Severity
Major
Status
Resolved

Summary

Major · Resolved

The issue has been resolved and the service is operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Loom

    From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meeting Recordings. Attempts made during this time may appear in your library but will not be playable, as no recording was captured. Unfortunately, these recordings cannot be recovered. We have released a fix and we are monitoring recovery.

  2. Resolved

    Loom

    The issue has been resolved and the service is operating normally.