Resolved incident

Loom Intermittent Issues

Loom · Major · Started

Duration
24m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Between 18:45 and 19:35 UTC we experienced degraded functionality for Loom. The issue has been resolved and the service is operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Loom

    We are investigating reports of issues for Loom customers. Including names showing as IDs. We will provide more details once we identify the cause.

  2. Monitoring

    Loom

    We have identified the cause of the issues and we are monitoring recovery.

  3. Resolved

    Loom

    Between 18:45 and 19:35 UTC we experienced degraded functionality for Loom. The issue has been resolved and the service is operating normally.