Resolved incident

Email sending delay

Loops · Minor · Started

Duration
6h 10m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Loops

    Campaigns, loops, and their preview emails are successfully being added to our worker queues, but there is a delay in processing the jobs. Contact updates and transactional email endpoints unlikely to be impacted. We are currently investigating this issue.

  2. Identified

    Loops

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Loops

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Loops

    This incident has been resolved.