Email sending delay

Resolved

Minor impact

Started

Lasted 6h 10m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    Campaigns, loops, and their preview emails are successfully being added to our worker queues, but there is a delay in processing the jobs. Contact updates and transactional email endpoints unlikely to be impacted. We are currently investigating this issue.