Delays in sending email

Resolved

Minor impact

Started

Lasted 6h 36m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We are continuing to investigate this issue.

  5. Investigating

    Marketing email sending queues are delayed in processing their payloads. We are currently investigating this issue.