All messages showing 0 credits deducted

Resolved

Started

Lasted 2h 40m

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Updates

  1. Resolved

    All new messages should now show the correct amount of credits deducted. We are working on updating and backfilling the earlier affected messages that are still showing as 0 credits deducted. Thank you for your patience!

  2. Identified

    We have identified the issue and are working on a fix.

  3. Investigating

    We are aware of an issue with all messages showing 0 credits deducted and are currently investigating it. Thank you for your patience.