Project previews failing to load or loading slowly for some users

Resolved

Started

Lasted 1h 35m

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Updates

  1. Resolved

    The issue that caused project previews to fail or load slowly for some users has been resolved. Previews are loading normally again. All systems are operating normally.

  2. Monitoring

    Project previews are loading normally again. The issue caused previews to fail or load slowly for some users, mainly in the New York and New Jersey area. We are monitoring to make sure everything stays stable.

  3. Investigating

    Some users are experiencing issues with project previews, including previews failing to load, loading slowly, or appearing blank. Our team is investigating and working to restore normal preview functionality as quickly as possible.