A portion of chat requests are currently failing

Updates

1. Resolved

   10 months ago

   We’ve resolved the issue impacting our service. Users should no longer experience failed requests or slow loading times. Thanks for your patience, and sorry for the disruption.

2. Investigating

   10 months ago

   We are currently investigating an issue impacting our services. Some users may be experiencing a high rate of failed chat requests and slow loading times. Our team is working hard to identify and resolve the cause. We apologize for any disruption this may cause.