issues with image generation

Resolved

Started

Lasted 28m

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Updates

  1. Resolved

    Everything is back to normal

  2. Monitoring

    Fix has been applied, monitoring

  3. Identified

    We've identified an issue with one of our service providers and are working with them to bring capacity back online. Sorry for the inconvenience. We'll keep you posted as we resolve the situation.

  4. Investigating

    We're currently experiencing issues with image generation that's affecting some user requests. Our image generation service began returning errors at a higher than normal rate due to a problem with one of our service providers. What we're doing: Our team is actively working with the service provider to resolve this issue. We're also exploring ways to route requests through backup systems to get your images generated while we work on a permanent fix. We apologize for the inconvenience and appreciate your patience as we work through this.