Increased chat request failures

Resolved

Started

Lasted 16m

View official incident ↗

Updates

  1. Resolved

    The issue has been resolved and chat is now functioning normally. We apologize for any inconvenience this may have caused.

  2. Monitoring

    We've deployed a fix and are monitoring the situation closely. We'll update once we confirm the issue is fully resolved

  3. Investigating

    We're investigating an increase in chat request failures. Our team is working to restore normal service as quickly as possible