Resolved incident

Outbound Filtering Blocked Emails

MailChannels · Major · Started

Duration
< 1m
Severity
Major
Status
Resolved

Summary

Major · Resolved

A significant portion of the outbound email was temporarily blocked between 14:10 UTC and 14:25 UTC. The filter has been fixed, and we are processing normally now. This was caused by the introduction of a bad rule, which was quickly detected and reverted.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    MailChannels

    A significant portion of the outbound email was temporarily blocked between 14:10 UTC and 14:25 UTC. The filter has been fixed, and we are processing normally now. This was caused by the introduction of a bad rule, which was quickly detected and reverted.