Resolved incident

Some Email API webhooks are delayed.

MailChannels · Minor · Started

Duration
1h 8m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    MailChannels

    We're aware of an incident that is causing some webhooks for Email API events to be delayed. We are investigating.

  2. Monitoring

    MailChannels

    During a database migration operation, a database became overloaded, resulting in the loss of Email API events. Between 22:00 and 22:45 PST, webhooks for Email API events were not sent. The issue has been corrected, and we are monitoring the affected systems.

  3. Resolved

    MailChannels

    This incident has been resolved.