Outbound SMTP Service Degraded Performance

Resolved

Minor impact

Started

Lasted 3h 48m

View official incident ↗

Updates

  1. Resolved

    The backed up emails have been delivered. Please reach out to support@mailchannels.com if you have questions.

  2. Investigating

    We are continuing to deliver the backed up mails in our queue. We are continuing to monitor and will post an update when the backed up emails are delivered.

  3. Investigating

    We are currently experiencing degraded performance in our Mailchannels Cloud SMTP service. There is a delay in delivering emails to the destination. We have emails sitting in our queue waiting for delivery. We are continuing to monitor and will post an update when the backed up emails are delivered.