Resolved incident
Europe - Email Delivery Latency
Mailgun · Minor · Started
- Duration
- 8h 29m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Identified
Mailgun
Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.
Identified
Mailgun
We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.
Monitoring
Mailgun
Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.
Monitoring
Mailgun
We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.
Identified
Mailgun
Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.
Identified
Mailgun
We are continuing to work with our network provider to bring this range online.
Monitoring
Mailgun
A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.
Resolved
Mailgun
This incident has been resolved.