Elevated 500 errors on Messages endpoint in US

Updates

1. Resolved

   7 months ago

   This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC

2. Monitoring

   7 months ago

   A fix has been implemented and we are monitoring the results.

3. Identified

   7 months ago

   The issue has been identified and a fix is being implemented.