EU email delivery latency

Resolved

Minor impact

Started

Lasted 48m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound routes, forwards, webhook delivery, and unsubscribe processing.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Identified

    We are continuing to work on a fix for this issue.

  5. Identified

    We are continuing to work on a fix for this issue.

  6. Identified

    The issue has been identified and a fix is being implemented.

  7. Investigating

    Email's sent from our Europe region may be experiencing increased delivery times. We are currently investigating.