Messages experiencing delays in their delivery

Resolved

Minor impact

Started

Lasted 5h 46m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor outbound mail queues and will provide the next update when outbound mail is being delivered within normal thresholds.

  3. Identified

    A resolution has been put in place and systems are stabilized. We are still processing outbound mail queues and customers may still see delays in outbound email.

  4. Identified

    The issue has been remediated and systems are beginning to process normally, but outbound mail is still delayed. Next update in one hour.

  5. Identified

    We are continuing to work on a fix for this issue.

  6. Identified

    Engineers continue to work on the issue and are restarting services which may temporarily impact other services.

  7. Identified

    Engineers have identified the issue and are continuing to work on a resolution.