Resolved incident

Messages experiencing delays in their delivery

Mailjet · Minor · Started

Duration
5h 46m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Mailjet

    Engineers have identified the issue and are continuing to work on a resolution.

  2. Identified

    Mailjet

    Engineers continue to work on the issue and are restarting services which may temporarily impact other services.

  3. Identified

    Mailjet

    We are continuing to work on a fix for this issue.

  4. Identified

    Mailjet

    The issue has been remediated and systems are beginning to process normally, but outbound mail is still delayed. Next update in one hour.

  5. Identified

    Mailjet

    A resolution has been put in place and systems are stabilized. We are still processing outbound mail queues and customers may still see delays in outbound email.

  6. Monitoring

    Mailjet

    We are continuing to monitor outbound mail queues and will provide the next update when outbound mail is being delivered within normal thresholds.

  7. Resolved

    Mailjet

    This incident has been resolved.