Login Issues for New Users

Resolved

Minor impact

Started

Lasted 12m

View official incident ↗

Updates

  1. Resolved

    We have confirmed that the login issues are fully resolved and all systems are performing normally.

  2. Monitoring

    We are now monitoring the systems to ensure stability for all users.

  3. Identified

    The issue affecting logins for newly added users has been fully resolved. All zones, including EU1, have returned to operating status.

  4. Investigating

    We have restored full login functionality for the majority of our zones. While most users can now log in as expected, we are still seeing a partial outage specifically affecting the EU1 zone.