Resolved incident

Login Issues for New Users

Make · Minor · Started

Duration
12m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have confirmed that the login issues are fully resolved and all systems are performing normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Make

    We have restored full login functionality for the majority of our zones. While most users can now log in as expected, we are still seeing a partial outage specifically affecting the EU1 zone.

  2. Identified

    Make

    The issue affecting logins for newly added users has been fully resolved. All zones, including EU1, have returned to operating status.

  3. Monitoring

    Make

    We are now monitoring the systems to ensure stability for all users.

  4. Resolved

    Make

    We have confirmed that the login issues are fully resolved and all systems are performing normally.