Resolved incident

Scenarios Execution Problems on US2

Make · Major · Started

Duration
5h 14m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Make

    We are currently observing the increased number of failing scenario executions on the us2.make.com zone. The issue began at 17:20 CET. Our engineering team is working on investigating this issue.

  2. Identified

    Make

    We identified the root cause of the incident and applied a temporary fix. Scenarios are no longer failing to initialize. We continue with the investigation.

  3. Identified

    Make

    As a side effect of the remediation, scheduled executions have been delayed by approximately 10 minutes. Some incoming webhook requests may have been rejected. We are now processing the execution queue and the processing capacity of the zone is returning to normal state.

  4. Identified

    Make

    The scenario queue processing has been stabilized. We are still experiencing a minor delay in scenario executions of approximately 8 minutes compared to the scheduled execution times. We continue implementing a permanent solution.

  5. Monitoring

    Make

    The scenario queue has been fully processed and the zone is now operating under normal conditions. During the course of the incident, some scenario executions have been delayed for up to 49 minutes from their scheduled execution time. All scenarios are now being executed without delays. We are switching the incident status to Monitoring. We apologize for any inconvenience caused.

  6. Resolved

    Make

    This incident has been resolved.