Notification emails are not sent from platform

Resolved

Minor impact

Started

Lasted 1h 57m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    The fix has been implemented and we are monitoring the results. All the e-mails have been processed.

  4. Investigating

    We are currently investigating an issue with notification e-mails not being sent from the EU1 zone.