Scenario executions delayed in eu1.make.celonis.com

Resolved

Minor impact

Started

Lasted 25h 19m

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Updates

  1. Resolved

    Unexpected database load from another Make component caused a CPU spike that delayed scenario executions in eu1.make.celonis.com. This has been addressed and the zone is operating normally.

  2. Monitoring

    eu1.make.celonis.com remains stable and scenario executions are running as expected. We are continuing to monitor the zone closely and will provide a final update once we have confirmed stability.

  3. Identified

    The issue has been identified.

  4. Investigating

    Some scenarios in eu1.make.celonis.com may have experienced delayed starts between 11:32 and 12:06 CEST. The situation is stable and our engineers continue to work to prevent it from from reoccurring.