Loging to the platform is not available

Resolved

Critical impact

Started

Lasted 10h 45m

View official incident ↗

Updates

  1. Resolved

    Backfilling of missing execution logs was successfully finished. All systems are fully operational and all executions logs should be visible in the system.

  2. Monitoring

    Service is restored. We are currently backfilling execution logs from the window of 1:00 CET – 4:30 CET. While core functionality is unaffected, you may notice a delay in log visibility for that specific timeframe as processing continues.

  3. Identified

    Login to Make interface on eu2.make.com restored

  4. Identified

    Recovery of the service is in progress. Login to the Make interface is working on following zones: eu1.make.com us1.make.com us2.make.com eu1.make.celonis..com us1.make.celonis.com

  5. Identified

    Fix has been identified. We are currently working on recovery.

  6. Identified

    Issue has been identified and we are currently working on a fix.

  7. Investigating

    Investigation of the issue is still ongoing.

  8. Investigating

    Webhooks and scenario executions are working fine.

  9. Investigating

    We are experiencing issues with login to the platform. We are investigating the issue.