Resolved incident

Uploads API jobs not processing

Mapbox · Major · Started

Duration
1h 55m
Severity
Major
Status
Resolved

Summary

Major · Resolved

All operations have returned to normal, and the backlog of jobs has been cleared.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Mapbox

    All operations have returned to normal, and the backlog of jobs has been cleared.

  2. Monitoring

    Mapbox

    We are continuing to monitor for any further issues.

  3. Monitoring

    Mapbox

    We are seeing recovery and continue to process the backlog of jobs affected.

  4. Identified

    Mapbox

    We have resolved the issue for newly created uploads. We continue to work through the backlog of uploads that are still processing.

  5. Identified

    Mapbox

    The issue has been identified and a fix is being implemented.

  6. Investigating

    Mapbox

    We are investigating reports of processing issues with the Uploads API.