Resolved incident

Disruption in Routing Availability in US-East

Mapbox · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

Between 19:18 and 19:41 UTC, we experienced an issue affecting the Directions API and Map Matching API in the US-East region. This caused elevated latency and missing route data for a significant portion of regional traffic. The issue has been identified and resolved, and all service metrics have fully returned to normal operation.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Mapbox

    Between 19:18 and 19:41 UTC, we experienced an issue affecting the Directions API and Map Matching API in the US-East region. This caused elevated latency and missing route data for a significant portion of regional traffic. The issue has been identified and resolved, and all service metrics have fully returned to normal operation.