Resolved incident
Maps API errors
Mapbox · Critical · Started
- Duration
- 4h
- Severity
- Critical
- Status
- Resolved
Summary
Critical · Resolved
This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Mapbox
This incident has been resolved.
Monitoring
Mapbox
Delivery of Mapbox Traffic Data to customers and Traffic Maps V1 have recovered. We continue to monitor both services.
Monitoring
Mapbox
Live traffic prediction has recovered but delivery of live traffic to Mapbox Speeds customers is still degraded.
Monitoring
Mapbox
We are seeing decreased error rates for the Mapbox Tiling Service and Offline Map downloads. We will continue to monitor the services.
Investigating
Mapbox
We are continuing to investigate the issues with Mapbox Tiling Service, Mapbox Traffic, and Offline Map downloads.
Investigating
Mapbox
We are investigating degraded refreshing of Traffic Maps V1 in some regions. Users of Traffic Maps V1 may experience stale traffic that does not reflect the current conditions on the road.
Investigating
Mapbox
We are continuing to investigate this issue.
Investigating
Mapbox
We are investigating degraded generation of Live Mapbox Traffic predications and delivery to customers.
Investigating
Mapbox
Offline map downloads and Mapbox Tiling Service are showing high error rates