Resolved incident

Delayed live traffic updates on Navigation APIs

Mapbox · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Customers using the NavSDK, Directions, and Map Matching APIs in the AP-southeast-2 region may have received stale traffic information in ETA and Visual Map, including live incidents. This issue began around 14:45 UTC and ended around 18:30 UTC. The root cause is under investigation and we are monitoring.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Mapbox

    Customers using the NavSDK, Directions, and Map Matching APIs in the AP-southeast-2 region may have received stale traffic information in ETA and Visual Map, including live incidents. This issue began around 14:45 UTC and ended around 18:30 UTC. The root cause is under investigation and we are monitoring.