Problems with Search

Resolved

None impact

Started

Lasted 3h 3m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    At this time services are restored. Mezmo continues to perform diagnosis to identify and address the root causes or triggers for degradations in service, with engineering staying on high alert for any recurrences. We sincerely apologize for the impacts this incident may have had to your services.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    Apologies Mezmo customers as we are again experiencing problems with our Search Engine and live tail. We have identified the problem and are actively working to fix it now.