Resolved incident

Impact of AWS Issues

Mezmo · Minor · Started

Duration
9h 7m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Mezmo is no longer seeing impacts from the AWS events of today. We will continue to monitor our services and respond if we notice any abnormalities.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Mezmo

    The latency and error rate issues that AWS is currently experiencing is now affecting the performance of the Mezmo platform. We will do everything we can to mitigate the impact and recover as quickly as possible once AWS has resolved their issues. See here for more detail on what is happening with AWS: https://health.aws.amazon.com/health/status

  2. Monitoring

    Mezmo

    AWS is reporting that services on their end are recovering, and we are seeing evidence to support that on our end.

  3. Monitoring

    Mezmo

    We are continuing to monitor for any further issues.

  4. Monitoring

    Mezmo

    We are continuing to monitor our platform for any further issues during AWS' recovery.

  5. Resolved

    Mezmo

    Mezmo is no longer seeing impacts from the AWS events of today. We will continue to monitor our services and respond if we notice any abnormalities.