on-site ai assistant is failing to respond

Resolved

Started

Lasted 7h 13m

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Updates

  1. Resolved

    The fix has been deployed and the assistant should now work as expected.

  2. Identified

    The fix has been deployed and the assistant should now work as expected.

  3. Identified

    we are seeing an issue with rate limiting on one of our services relevant to the assistant and currently deploying a fix