Updates
Resolved
The issue affecting Enterprise Guard customers has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
Identified
We are continuing to work on resolving the issue. We are monitoring the process and aiming to fully restore performance shortly.
Identified
We identified the cause of the increased error rates for Content Explorer and other parts of Admin console for Enterprise Guard users. The issue is related to a database issue. We are actively working on a fix to restore normal performance. We will provide further updates as they are available.
Investigating
We are currently investigating reports of Errors affecting Enterprise Guard users. Users may experience increased error rates in the Admin Console, while try to work with Content Explorer. Our engineering team has already identified the root cause working to mitigate the issue. We apologize for any inconvenience this may cause and appreciate your patience.