Delays with Integrations Syncs (Cohort Exports)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   9 months ago

   Mixpanel

   We are currently experiencing delays with Cohort Syncs to external destinations, including custom webhooks and engagement platforms. Our team is investigating the issue and actively working on a resolution. We sincerely apologize for the inconvenience and thank you for your kind understanding. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

2. Monitoring

   9 months ago

   Mixpanel

   A fix has been implemented, and we are monitoring the results. Recurring cohort syncs should resume on the next scheduled run with no additional action required.

3. Monitoring

   9 months ago

   Mixpanel

   We are continuing to monitor for further issues. We have identified that a subset of Cohort Syncs are still experiencing delays and are working to resolve these remaining cases.

4. Monitoring

   9 months ago

   Mixpanel

   Additional fixes have been implemented. We are continuing to monitor for any further issues.

5. Resolved

   9 months ago

   Mixpanel

   This incident has been resolved.