Degraded Query API Performance impacting EU Projects

Resolved

Minor impact

Started

Lasted 4h 56m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    Mixpanel is experiencing increased query latency for projects with EU residency, which may result in HTTP 500 responses when querying or saving reports. Projects with US and IN residency remain unaffected. Our engineering team is working on a resolution.