Resolved incident

Degraded Query API Performance impacting EU Projects

Mixpanel · Minor · Started

Duration
4h 56m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Mixpanel

    Mixpanel is experiencing increased query latency for projects with EU residency, which may result in HTTP 500 responses when querying or saving reports. Projects with US and IN residency remain unaffected. Our engineering team is working on a resolution.

  2. Monitoring

    Mixpanel

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Mixpanel

    This incident has been resolved.